EXIM has not published a continuity plan for its planned New York office closure
EXIM's planned New York closure lacks a public continuity plan. Borrowers and lenders with open matters should request written confirmation of case ownership, servicing contacts, and lender handoffs before the change takes effect.
EXIM has decided to close its New York regional office. As of July 30, it had not published a public continuity plan, closure date, transition timeline, or plan for open cases and lender handoffs. The office remained listed as active, leaving affected borrowers and referral partners without public guidance on what will replace it or when.
As of July 30, EXIM had not explained publicly how it would handle referrals, counseling, lender handoffs, or cases already in progress once the New York office closes. No closure date had been announced, and the office remained listed as active. Borrowers and lenders who rely on that office for deal origination or case management should request written confirmation of case ownership, servicing contacts, and lender handoffs rather than assume continuity.
Read the full analysis: EXIM Has Not Published a Service Test for Its New York Office Closure.
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